Last updated: May 27, 2025

At TerraFauna Journeys, we are committed to protecting your privacy and ensuring that your personal information is handled with care and integrity. We deeply value the trust you place in us when you choose to explore the world through our purpose-driven journeys, and we believe your privacy is a vital part of that relationship.

This Privacy Policy outlines how we collect, use, share, and protect your information when you interact with our website, contact us, or book a journey. By visiting our website or using our services, you are accepting the practices described in this policy.

Information We Collect

We collect personal information in a few ways. You may choose to provide it when you inquire about a trip, sign up for our newsletter, complete a booking form, or communicate with our team. This information might include your name, email address, phone number, postal address, travel preferences, and any other details you choose to share. When you make a payment, we collect billing details through secure, third-party payment processors—we never store your full credit card number on our servers.

Like most websites, we also collect certain technical data automatically when you visit our site. This may include your IP address, browser type, device used, pages viewed, and how you navigated our site. We use cookies and tracking technologies to help us understand how visitors use our site, improve performance, and deliver relevant advertising. You can adjust your cookie preferences in your browser settings at any time.

How We Use Your Information

The information we collect allows us to respond to your inquiries, personalize your experience, process trip reservations, and communicate with you about your travel plans. If you opt in to receive updates from us, we may also send you newsletters, travel inspiration, and special offers from time to time. You can unsubscribe at any time using the link at the bottom of our emails or by contacting us directly.

When We Share Information

We may share your information with trusted partners who help us operate our business, such as payment processors, customer relationship platforms, and marketing services. If you book a journey with us, we may also share relevant details with our local travel partners and accommodations as needed to arrange your trip. We never sell, rent, or trade your personal information to third parties for their own marketing purposes.

Data Security

We are committed to protecting your data. We use appropriate technical and organizational measures to safeguard the information you provide, and we monitor our systems regularly for vulnerabilities. However, no system can be completely secure, so we encourage you to take care when sharing information online.

Children’s Privacy

Our website and services are not directed to children under the age of 18, and we do not knowingly collect personal data from minors. If we learn that we’ve collected information from a child, we will delete it promptly.

Your Rights and Choices

Depending on where you live, you may have certain rights under data protection laws, including the ability to access, correct, or delete your personal information. If you would like to make such a request, please contact us at the email below.

International Visitors

Please note that if you are accessing our website from outside your country of residence, your information may be transferred to and processed in countries with different data protection laws. By using our site or services, you consent to this transfer and processing.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. The most current version will always be available on our website, and the “Last updated” date at the top will indicate when it was last revised.

Contact Us

If you have any questions or concerns about our Privacy Policy, or if you’d like to review, update, or delete your information, please don’t hesitate to reach out to us:

TerraFauna Journeys
Email: amijones@terrafaunajourneys.com